Which of the Following Is an Example of Non-Customer-Oriented Behavior

question 23

Multiple Choice

Which of the following is an example of non-customer-oriented behavior?

• A) Exhibiting candor in sales presentations
• B) Fast talking
• C) Evading quota pressure
• D) Fidgeting
• E) Misusing company assets

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Definitions:

Customer Satisfaction

The measure of how products or services supplied by a company meet or surpass customer expectation.

HRM Audit

A comprehensive evaluation of an organization's human resources policies, practices, and strategies to determine their effectiveness and compliance.

Code of Ethics

Definition: A set of principles and guidelines aimed at fostering ethical conduct within an organization or profession.

Employees' Input

Feedback or contributions from workers regarding workplace decisions, operations, or changes, aiming to involve staff in the organizational process for better outcomes.