Claire, a Sales Manager at ProGuide, Is Conducting an Interview

question 88

Multiple Choice

Claire, a sales manager at ProGuide, is conducting an interview for the position of a sales trainee. During the interview, Claire leans back in her chair and places both hands behind her head. In the context of nonverbal communication, Claire's posture most likely signifies:

• A) a positive disposition.
• B) increasing interest.
• C) a perceived sense of smugness.
• D) inflexibility.
• E) defensiveness.

---

Definitions:

Operant Behavior

Behavior that is controlled or influenced by its consequences, including rewards and punishments, in the context of learning.

Immediate Reinforcers

Rewards that occur directly following a behavior, increasing the chance of that behavior being repeated.

Partial Reinforcer

A reinforcement strategy in which only a portion of responses are rewarded, aimed at strengthening behavior.

Primary Reinforcer

An innately reinforcing stimulus, such as one that satisfies a biological need (e.g., food, water, shelter).