In the Context of Training Customer Personnel, a Salesperson Should

question 69

Multiple Choice

In the context of training customer personnel, a salesperson should:

• A) leave the coordination of the training to the training experts.
• B) not use customer training to gain a competitive advantage.
• C) offer to provide training at an additional cost.
• D) not offer training unless it is mentioned in the service contract.
• E) schedule the training sessions as conveniently as possible for the customer.