Naimer Corp

question 33

Multiple Choice

Naimer Corp., a textile company, has recently set up its own call center. Customers can call the company's toll-free numbers at any time of the day to get information about the various products the company offers. In this scenario, Naimer Corp. is engaged in _____.

• A) hard selling
• B) outbound telemarketing
• C) social selling
• D) cold calling
• E) inbound telemarketing

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Definitions:

Mail Merge Wizard

A tool within some word processors that simplifies the process of generating multiple documents from a single template and a data source.

Letters

Characters that are used to create words and sentences in a written language, forming the basic components of written communication.

Greeting Line

The opening line in a letter or email that addresses the recipient, often personalized.

Add

The basic arithmetic operation of combining two or more quantities to find their total.