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The Lords' University uses automated presentations during education fairs to help prospective students get an idea about the different subjects offered and the facilities available on campus. In the context of sales communication, it can be said that the university most likely uses _____.
Implicit Measures
Assessment tools used to investigate attitudes, biases, or associations that individuals may not be consciously aware of or are reluctant to share.
Implicit Association Test
A psychological tool used to measure unconscious biases by assessing the strength of associations between concepts (e.g., black or white, gay or straight) and evaluations (e.g., good or bad).
Personality Traits
Enduring personal qualities or characteristics that influence an individual's behavior, thoughts, and feelings across various situations.
Self-esteem
The subjective assessment of one's own worth or value.
Q13: In the _ method of handling sales
Q16: If a customer places an order for
Q18: Sandy is a salesperson who has trouble
Q20: Which of the following is true of
Q30: _ refer to a salesperson's individual desired
Q79: The overall cycle times of the purchasing
Q81: While examples may be hypothetical, anecdotes are
Q83: Which of the following customer actions is
Q85: The _ technique is a sales closing
Q105: In the process of self-leadership, the _