A Salesperson Who Takes a Soft and Tactful Approach to Correct

question 52

Multiple Choice

A salesperson who takes a soft and tactful approach to correct a prospect's information is using the _____ method of handling objections.

• A) indirect denial
• B) forestalling
• C) translation
• D) compensation
• E) third-party reinforcement

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Definitions:

Fertilized Egg

The result of a sperm cell from a male and an egg cell from a female merging during conception, marking the beginning of a new organism's development.

Identical Twins

Twins that develop from a single fertilized egg, thereby sharing the same genetic material and often exhibiting remarkable similarities in appearance and traits.

Sibling

A person's brother or sister, related by blood, adoption, or marriage.

Chromosomes

Thread-like structures located inside the nucleus of animal and plant cells, made of protein and a single molecule of DNA, carrying genetic information.