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Ethan Has a Testimonial from a Highly Respected Customer That

question 91

Multiple Choice

Ethan has a testimonial from a highly respected customer that counters the rumor that Ethan's company does not have a strong research and development department. With which of the following types of objection handling methods is Ethan most likely to use the testimonial?


Definitions:

Copyright

Legal protection granted to creators, giving them the exclusive right to use, reproduce, and distribute their original works.

Patent

A form of intellectual property protection that grants the holder exclusive rights to an invention, preventing others from making, using, selling, or distributing the patented invention without permission.

Copyright

A set of exclusive rights granted by law to the creator of original works of authorship for a specified period, protecting against unauthorized use.

Trade Secret

Information, including formulas, practices, designs, instruments, or patterns, that is not generally known or readily ascertainable, providing a competitive advantage.

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