Katie, a Salesperson for Sol Computers, Is Faced with an Objection

question 49

Multiple Choice

Katie, a salesperson for Sol Computers, is faced with an objection from one of her prospects. The prospect says that the graphics of the computers does not meet his requirements. Katie listens to the objection and makes it known to her prospect that she has received the message. According to the LAARC method, which of the following should Katie do next?

• A) Engage in forestalling
• B) Assess the objection
• C) Ask confirmatory questions to the prospect
• D) Respond to the objection
• E) Make a red light statement to the buyer

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Definitions:

Embryo

An early developmental stage in many multicellular organisms, in humans it refers to the stage of prenatal development from fertilization until the end of the eighth week.

Nuclear Families

A family unit consisting of two parents and their children living together as a single household.

Traditional Nuclear Families

A family unit consisting of two parents and their children living together, representing a conventional family structure.

Nuclear Families

A family unit consisting of two parents (usually a mother and a father) and their children, considered the traditional family structure.