A Salesperson Is Likely to Enhance Customer Value If He

question 91

Multiple Choice

A salesperson is likely to enhance customer value if he or she:

• A) applies the practices of traditional selling.
• B) uses cold canvassing for customer prospecting.
• C) minimizes critical encounters with customers.
• D) asks customers to refer them to other buyers.
• E) defends customers who are criticized.

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Definitions:

Flagellum

A long, whip-like structure used by cells and microorganisms for movement.

Lysosome

An organelle containing enzymes for digesting cellular waste, pathogens, and damaged organelles within cells to maintain cellular health.

Synthesizing ATP

The biochemical process of creating adenosine triphosphate, essential for energy transfer within cells.

Mitochondrion

A membrane-bound organelle found in most eukaryotic cells, responsible for producing energy through cellular respiration.