Which of the Following Actions Can Enhance a Customer's Feelings

question 41

Multiple Choice

Which of the following actions can enhance a customer's feelings toward a salesperson and his or her organization?

• A) Focusing on short-term orders
• B) Applying the practices of traditional selling
• C) Using cold canvassing for customer prospecting
• D) Periodically inquiring about customer satisfaction
• E) Directing the customer to after-sales support

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Definitions:

Expected Outcomes

Anticipated results or consequences of an action or series of actions.

Highly Visible

Refers to something easily seen or noticed, often implying it attracts much attention or scrutiny.

Checkpoints

Predetermined points along a process or project timeline used to assess progress and make necessary adjustments.

Control Mechanisms

Tools or systems used to manage, command, or regulate the behavior of individuals or the operation of a system.