A Salesperson Is Likely to Enhance Customer Value If He

question 91

Multiple Choice

A salesperson is likely to enhance customer value if he or she:

• A) applies the practices of traditional selling.
• B) uses cold canvassing for customer prospecting.
• C) minimizes critical encounters with customers.
• D) asks customers to refer them to other buyers.
• E) defends customers who are criticized.

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Definitions:

Closes the Anal Opening

This term likely refers to the sphincter ani externus muscle, which controls the opening and closing of the anus.

External Anal Sphincter

A muscle that controls the expulsion of feces from the anal canal.

External Urethral Sphincter

A muscle that controls the outflow of urine from the bladder and allows voluntary control over urination.

Pubococcygeus

A muscle of the pelvic floor that stretches from the pubic bone to the coccyx, playing a role in urinary control and sexual function.