Which of the Following Do Customers Expect from Salespeople

question 9

Multiple Choice

Which of the following do customers expect from salespeople?

• A) To use cold canvassing for customer prospecting
• B) To avoid having critical encounters with them
• C) To be accurate
• D) To ask them for referrals
• E) To apply the practices of traditional selling when interacting with them

---

Definitions:

Allowance for Doubtful Accounts

An estimation of the amount of accounts receivable that may not be collected, used to reduce the overall accounts receivable value on the balance sheet.

Adjustment

A process of altering the value of accounts to more accurately reflect their true value at the end of an accounting period.

Balance Sheet Approach

A method of estimating an allowance for doubtful accounts based on the accounts receivable's ending balance, helping to present a more accurate picture of a company's financial health.

Allowance for Doubtful Accounts

An estimate of the amount of accounts receivable that may not be collectible, recorded as a contra asset account.