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Lee is a technical support executive in a product-based software company. On a day when Lee is working from home, he gets a call from a customer about an issue with an application. Lee takes the concerned system's IP address, username, and password and asks the customer to stay connected to the Internet. Which of the following software will help Lee to link to the customer's computer to solve the issue?
Expected Value
Probability-weighted average of the payoffs associated with all possible outcomes.
Expected Returns
The average return an investor anticipates receiving from an investment, taking into account the probability of different outcomes.
Probability
A measure of the likelihood that an event will occur, often expressed as a number between 0 and 1, where 0 means impossibility and 1 indicates certainty.
Expected Income
The forecasted amount of money that an individual or entity anticipates receiving over a certain period.
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