Examlex
Thirst is to soda as _____ is to _____.
Opinion Leaders
Influential individuals within a community or industry whose opinions, attitudes, or beliefs can shape the behavior or perceptions of others.
Credence Properties
Qualities of a product or service that are difficult to observe even after purchase and consumption, often requiring expert advice.
Specialized Professionals
Individuals with expertise in a particular area or field, often requiring specific education or training.
Service Quality
A measure of how well a delivered service matches customer expectations, often evaluated through dimensions like reliability, responsiveness, assurance, empathy, and tangibles.
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