Using the "You" View Is an Effective Way for Writers

question 6

True/False

Using the "you" view is an effective way for writers to avoid taking on blame in business messages.

---

Definitions:

Delay The Negative

A strategy to postpone or mitigate adverse outcomes or impacts.

Buffers

Statements or elements in communication that are used to soften the impact of negative news or feedback.

Negative Message

Communication that conveys rejection, denial, or a disappointing outcome.

Bad News Memos

Memos designed to deliver unfavorable news or decisions in a manner that aims to preserve positive relationships and minimize negative reactions.