The Use of  ALL-CAPS for Phrasing in an E-Mail Message

question 18

Multiple Choice

The use of  ALL-CAPS for phrasing in an e-mail message is often read as

• A)positive emphasis.
• B)deadline oriented.
• C)shouting.
• D)humor or sarcasm.

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Definitions:

Productivity

The efficiency with which inputs are converted into outputs, often measured in terms of the rate of output per unit of input.

Central Limit Theorem

A statistical principle that states the distribution of sample means approximates a normal distribution as the sample size becomes larger, regardless of the population's distribution.

68-95-99.7 Rule

A statistical rule stating that in a normal distribution, approximately 68% of the data falls within one standard deviation of the mean, 95% within two, and 99.7% within three.

Variation

Changes or deviations from a standard, plan, or original estimate that require adjustments to a project or process.