Graciella Is Making a Persuasive Complaint at Work

question 47

Multiple Choice

Graciella is making a persuasive complaint at work. Which of these sentences will be most effective in achieving her goal?

• A)If you can't be bothered with maintaining our equipment in good working order, how can I be confident that you care about your employees? I can't be bothered filing repeated repair requests either.
• B)I have put up with a broken fax in Workroom 223 for three weeks, and I am just fed up with this waste of my time. Repair the fax or else!
• C)Did you realize that Bill has still not fixed the fax in Workroom 223 despite the work request I completed two weeks ago? Make Bill fix it soon.
• D)For the past two weeks, fax machine No. 223- 51 has been unavailable to complete essential business for 25 of our employees due to incomplete service. Please ensure our equipment is repaired by Friday.

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Definitions:

Embalming

A process involving the preservation, sanitization, and cosmetic preparation of a deceased body to delay decomposition.

Germ Theory

Germ theory is the scientific theory that microorganisms are the cause of many diseases, fundamentally changing our understanding of infection control and hygiene.

Funeral Directors

Professionals who specialize in arranging and directing the logistical and ceremonial aspects of a funeral service, including the preparation of the deceased for burial or cremation.

National Funeral Directors Association

An organization that represents funeral directors and businesses, focusing on professional development, regulations, and advocacy within the funeral industry.