You Are Using the Corporate Blog to Respond to a Business

question 47

Multiple Choice

You are using the corporate blog to respond to a business emergency. Which of the following is the best recommendation?

• A)Use the blog as the sole provider of emergency information to avoid muddled messages.
• B)Make the blog part of your overall effort to communicate information regarding the business's emergency.
• C)Soothe emotional reactions by posting information on your corporate blog, replacing all other communication channels.
• D)Do not address rumors or misinformation on the blog; address factual content only.

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Definitions:

Mood Reports

Descriptions or assessments of an individual's emotional state at a given time, often used in psychological research and clinical practice.

Tissue Inflammation

A biological response to harmful stimuli, characterized by redness, swelling, pain, and heat in affected tissues.

Psychological Trauma

Emotional or psychological injury resulting from an extremely stressful or disturbing event.

Stress Hormones

Hormones, such as cortisol, released in response to stress that prepare the body to face a threat or flee to safety.