What Is the Current Advice on the Use of a Greeting

question 15

Multiple Choice

What is the current advice on the use of a greeting on business e-mail?

• A)Omit greetings because they make an e-mail appear too casual.
• B)Add a greeting only when forwarding an e-mail with a lengthy header.
• C)Don't waste precious digital space on the nonessential keystrokes of a greeting or salutation.
• D)Begin with a greeting to provide a visual cue and to show friendliness.

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Definitions:

Informational Influence

A process by which individuals change their opinions or behaviors to align with those of a group or authority figure, based on the information or evidence presented.

Defensive Influence

The impact of psychological defense mechanisms in shaping an individual's behavior or response to certain stimuli or situations.

Self-fulfilling Prophecy

A prediction that directly or indirectly causes itself to become true due to the positive feedback between belief and behavior.

Stereotypes

Oversimplified, generalized images or ideas about a group of people, ignoring individual differences.