One Important Guideline When Preparing Instructions Is to

question 41

Multiple Choice

One important guideline when preparing instructions is to

• A)follow an indirect approach to soften the impact of the demand for compliance.
• B)begin with an admonition or warning of the punishment for failure to comply fully with directions as written.
• C)put all steps of the instructions in one paragraph.
• D)divide the process into logical steps and present them in the correct order.

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Definitions:

"You" Attitude

The "You" attitude is a communication approach that focuses on the audience's needs and perspectives, emphasizing the benefits to them rather than to the speaker or writer.

Biased Language

Language that shows prejudice towards or against people, ideas, or things.

Bias-Free Language

Language that avoids bias, stereotypes, or expressions that discriminate against groups of people.

Company's Image

The public perception or reputation of a business, shaped by its actions, branding, and communication strategies.