Which of the Following Is Not a Goal When Writing

question 96

Multiple Choice

Which of the following is not a goal when writing adjustment messages?

• A)To gain the confidence of the customer
• B)To verify the honesty of the customer's claim
• C)To rectify the wrong
• D)To promote future business and goodwill

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Definitions:

Fraudulent Use

The illegal use or misrepresentation of something or someone's identity or resources for personal gain.

Bank's Responsibility

Obligations that banks have to ensure the security and confidentiality of their customers' personal and financial information, compliance with financial laws and regulations, and the prudent management of financial risks.

Fraudulent Use

The illegal or deceitful use of something, often for personal gain, that results in harm or loss to another party.

Bank's Responsibility

The obligations of a bank to its customers, including safeguarding deposits, processing transactions accurately, and maintaining confidentiality of client information.