Which of the Following Statements Best Describes the Use of Letters

question 92

Multiple Choice

Which of the following statements best describes the use of letters, e-mails, and memos in businesses today?

• A)Businesses use memos to deliver positive messages internally and externally, but they use formal business letters to deliver negative messages.
• B)E-mail delivers most internal communication, hard-copy memos deliver most external communication, and letters communicate only legal issues.
• C)Despite the popularity of e-mail, in certain situations letters remain the preferred channel of communication for delivering messages outside an organization.
• D)Businesses today use e-mail, memos, and letters interchangeably for all audiences, purposes, and messages.

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Definitions:

Credential Inflation

refers to the growing demand for higher educational qualifications for jobs that previously required less formal education, leading to an escalation in the educational requirements for employment.

Technical Requirements

Specifications or criteria defined by developers or stakeholders that outline the technical needs a project or product must meet.

Professionalization

The process of developing or elevating an occupation to a higher status by establishing formal criteria, standards, and ethics.

General Social Survey

A sociological survey conducted in the United States to collect data on demographics, behaviors, attitudes, and societal trends.