Which of the Following Statements About Claims Is Most Accurate

question 90

Multiple Choice

Which of the following statements about claims is most accurate?

• A)If you expect that your claim will be granted, a letter or e-mail message is not necessary.
• B)Businesses will probably take a claim letter more seriously than an e-mail message or a telephone call.
• C)All claim messages should be written using the indirect strategy.
• D)Smart businesses dislike receiving claim messages because it means they did something wrong.

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Definitions:

Economic Function

The role or purpose that an entity or phenomenon serves within the broader economy, such as production, distribution, or consumption.

Profits and Losses

Financial outcomes of a business's operations where profits represent the excess of revenues over expenses and losses reflect the opposite.

Distribution of Income

The way in which the total income earned in an economy is divided among its citizens or factors of production.

Resource Reallocation

The process of redistributing resources from less productive to more productive uses to increase overall efficiency or to meet strategic objectives.