What Is the Best Advice for Writing Goodwill Messages

question 78

Multiple Choice

What is the best advice for writing goodwill messages?

• A)Focus the message solely on the sender.
• B)Make a good impression by giving a ready-made card instead of writing your own message.
• C)Send a goodwill message promptly.
• D)Send a goodwill message to show appreciation for only a gift or monetary award.

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Definitions:

Tantrums

Sudden, uncontrolled outbursts of anger and frustration, typically seen in children.

Fixed-Ratio

A schedule of reinforcement where a response is reinforced only after a specified number of responses, in behavioral psychology.

Schedule of Reinforcement

A strategy in operant conditioning that outlines how and when responses will be followed by reinforcement to encourage certain behaviors.

Frequent Flyer

An individual who travels by air frequently, often benefiting from loyalty programs offered by airlines.