Trina Must Respond to a Customer Inquiry

question 3

True/False

Trina must respond to a customer inquiry. Her response should not only answer the customer's questions but also promote her business and its products and services.

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Definitions:

Heroin

An illegal, highly addictive opiate drug processed from morphine and used as a narcotic analgesic.

Mirror Neurons

Neurons in the brain that are thought to fire both when an individual performs an action and when they observe the same action performed by another, contributing to empathy and social understanding.

Empathy

An emotional understanding and sharing of another person's feelings, allowing one to respond with an appropriate emotional reaction.

Basic Needs

Fundamental requirements necessary for individuals to survive and maintain health, such as food, water, shelter, and safety.