Telephone Claims Are More Effective Than Those Made in Writing

question 59

True/False

Telephone claims are more effective than those made in writing because the caller can better express emotion.

---

Definitions:

Break-even Analysis

is a financial calculation to determine the point at which revenue received equals the costs associated with receiving the revenue, indicating no profit or loss.

ELMS System

The process of dividing customers into varying size accounts.

Multivariate Territorial Analysis

A complex data analysis technique used to understand patterns and relationships within geographic regions by examining multiple variables simultaneously.

Present And Potential Customers

Existing customers who currently purchase from a business and potential customers who may do so in the future.