To Project a Professional Image When Sending a Negative Message

question 92

Multiple Choice

To project a professional image when sending a negative message, you should

• A)respond briefly without providing details.
• B)readily accept all blame.
• C)use forceful language.
• D)control your emotions.

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Definitions:

Implicit Motives

The unconscious desires, preferences, and needs that influence behavior and decision-making.

Approach Motivation

The drive to move toward, or to seek out, positive and rewarding experiences or outcomes.

Avoidance Motivation

A psychological drive that prompts individuals to evade negative outcomes, unpleasant tasks, or fears.