Which of the Following Bad-News Messages Should Be Organized Using

question 22

Multiple Choice

Which of the following bad-news messages should be organized using the direct strategy?

• A)An announcement of changes in business services
• B)A layoff notice for a long-time employee
• C)A denial of benefits on an insurance claim to an angry customer
• D)A notice of an unexpected plant closure to the city council and mayor

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Definitions:

Deadweight Loss

The falloff in economic efficiency that strikes when equilibrium for a good or service isn’t met or is beyond reach.

Tax Revenue

The revenue governments receive as a consequence of taxes.

Deadweight Loss

Failure to reach free market equilibrium for a good or service leads to a loss in economic efficiency.

Labor Supply

The total hours that workers are willing and able to work at a given rate of pay, across different job markets or sectors.