You Can Soften the Blow of the Bad News in Refusing

question 17

Multiple Choice

You can soften the blow of the bad news in refusing a typical request or claim by

• A)emphasizing the bad news.
• B)using the active voice.
• C)implying the refusal.
• D)accentuating the negative.

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Definitions:

Symbolic Interactionism

A sociological perspective that focuses on how people use symbols and meanings to communicate and create social life.

Cultural Leveling

A process in which cultures that were once distinct become increasingly similar to one another through globalization and international communication.

Cultural Diffusion

The spread of cultural beliefs and social activities from one group to another, including the sharing of language, religion, technologies, and more.

Cultural Imperialism

The imposition of one culture's beliefs, practices, and artifacts on another culture, often disregarding the latter's own cultural identity.