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Kenesha must respond to a negative comment written by a customer on Twitter. What advice should she follow?
Q37: On behalf of your civic organization, you
Q40: The ability to prepare concise, audience-centered, persuasive,
Q45: One advantage of the indirect strategy is
Q50: In today's digital age, professionalism requires all
Q62: A _ is a website with journal
Q69: Long sentence lead-ins<br>A)are unnecessary introductory words.<br>B)introduce the
Q73: Persuasive claim messages are also called<br>A)inquiries.<br>B)adjustment messages.<br>C)sales
Q86: The direct strategy saves time and is
Q88: Although researchers are increasingly using electronic data,
Q89: You want to propose a workplace change