Graciella Is Making a Persuasive Complaint at Work

question 47

Multiple Choice

Graciella is making a persuasive complaint at work. Which of these sentences will be most effective in achieving her goal?

• A)If you can't be bothered with maintaining our equipment in good working order, how can I be confident that you care about your employees? I can't be bothered filing repeated repair requests either.
• B)I have put up with a broken fax in Workroom 223 for three weeks, and I am just fed up with this waste of my time. Repair the fax or else!
• C)Did you realize that Bill has still not fixed the fax in Workroom 223 despite the work request I completed two weeks ago? Make Bill fix it soon.
• D)For the past two weeks, fax machine No. 223- 51 has been unavailable to complete essential business for 25 of our employees due to incomplete service. Please ensure our equipment is repaired by Friday.

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Definitions:

Cardiovascular Reactivity

The responsiveness of the cardiovascular system to stress, including heart rate and blood pressure changes, which may indicate susceptibility to heart-related conditions.

Heart Attack

A medical condition that occurs when blood flow to a part of the heart is blocked for a long time, causing damage to the heart muscle.

Stroke

A loss of brain functions that results from interruption of blood supply to the brain or hemorrhage of blood vessels in the brain and