When Placing a Call, Your Introduction Should Include Three Parts

question 41

True/False

When placing a call, your introduction should include three parts.

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Definitions:

Uncertainty Reduction Theory

A communication theory that suggests individuals seek to reduce uncertainty about others through information gathering to predict behavior.

Motivated

Having the desire and willingness to achieve something, often driven by internal or external factors that inspire action.

Co-Workers

Individuals who work together in the same organization or on the same team, but not necessarily in the same role or position.

Socialization

The process by which individuals learn and adopt the norms, values, behaviors, and social skills appropriate to their social position.