Your Goals as a Speaker Are to Make Listeners Understand

question 89

True/False

Your goals as a speaker are to make listeners understand, remember, and act on your ideas.

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Definitions:

Internal Customers

Individuals or departments within an organization that rely on the support or services of other parts of the organization to fulfill their roles and responsibilities.

External Customers

Individuals or entities outside of an organization that receive or consume the products or services offered by the organization.

Dependent Employees

Employees who rely on their employers for work direction and income, typically having less autonomy in their roles compared to independent contractors or freelancers.

Symbolic Leader

Uses symbols to establish and maintain a desired organisational culture.