Write an Improved Opening Sentence  to the Following  Adjustment Letter

question 137

Essay

Write an improved opening sentence  to the following  adjustment letter responding to a claim.
We are extremely saddened to learn of the unfortunate failure of your TravelerXtra smartphone, and we apologize for any inconvenience it has caused you. Although company policy typically prevents us from offering a total replacement at no cost to you for defective products, we'll make an exception in your case. Therefore, we have enclosed a voucher for a new TravelerXtra smartphone that you can take to our store nearest you.

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Definitions:

Gross Domestic Product (GDP)

A measure of the total economic production of a country, representing the total value of all goods and services produced over a specific time period.

Investment

The process of distributing funds with the aim of earning revenue or gains.

Imports

Goods or services brought into a country from abroad for sale, typically requiring payment to the origin country or entity.

Sole Proprietorship

A business structure where a single individual owns, manages, and is personally responsible for all aspects of the business, including liabilities.