Janice Feels Uncomfortable Working Late Hours in Office Every Day

question 53

Multiple Choice

Janice feels uncomfortable working late hours in office every day. She decides to discuss the matter with her boss, Merwyn. Being a recent hire, she is hesitant and nervous to complain so early in her tenure. As she begins to speak, Merwyn notices anxiety and discomfort in her facial expression and body language. Using reflective listening, in response to Janice's concerns, Merwyn should first:

• A)paraphrase Janice's expressed concerns.
• B)clarify Janice's implicit thoughts and feelings.
• C)reflect Janice's core feelings.
• D)affirm contact with Janice.

Recognize the economic and public relations consequences of strikes for employers, employees, and unions.

Understand the legal framework surrounding the use of strike replacements.

Comprehend the impact of public policy and judicial decisions on the dynamics of striking.

Identify the tactics unions can employ in labor disputes beyond striking, such as boycotts and corporate campaigns.

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Definitions:

B Data

Behavioral data, which include observable and quantifiable actions or reactions of individuals in various contexts.

Direct Observations

The method of collecting data by watching subjects in their natural environment without interference or manipulation.

Reliable

The quality or state of being consistent and dependable in results or performance over time.

S Data

Self-report data, a type of psychological data obtained by asking subjects to reflect on and report their own thoughts, feelings, and behaviors.