Rita Has a Naturally Loud Voice

question 1

Multiple Choice

Rita has a naturally loud voice. Even when she is happy, her colleagues mistake her to be angry or upset. In this scenario, Rita's colleagues evidently make assumptions about her based on _____.

• A)verbal cues
• B)facial expressions
• C)paralanguage cues
• D)metalanguage cues

Grasp the essential elements of job analysis, descriptions, and specifications in staffing processes.

Understand and describe the principles of equal employment opportunity (EEO), affirmative action, and anti-discrimination in the workplace.

Recognize and explain the roles of various federal agencies and laws in enforcing workplace equality, focusing on the EEOC and the Americans with Disabilities Act.

Identify and differentiate between various selection process models and performance appraisal techniques.

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Definitions:

False Imprisonment

The unlawful restraint of a person's freedom to move, without consent or legal justification.

Civic Center

A designated area in a city that is focused on civic activities and may include government buildings, theaters, and sports facilities.

Loitering

The act of remaining in a particular public place for a protracted time without any apparent purpose, often considered suspicious.

Bodily Contact

A term referring to physical touch or interaction between individuals.