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Which country suffered the greatest number of casualties in World War II?
W. Edward Deming
An American engineer, statistician, and management consultant known for his work in the field of quality management and his contribution to Japan's industrial recovery post-World War II.
Organizational Learning
The process through which an organization acquires, develops, and transfers knowledge, skills, and values, improving its effectiveness over time.
David A. Garvin
A renowned academic and author known for his contributions to the fields of business management and quality management.
Boundary-Spanning Subsystem
Part of an organization that interacts with the external environment, facilitating the input and output transactions between the organization and its external stakeholders.
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