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Instructions: Identify the following. Be as specific as possible, and include names, dates, and relevant facts as appropriate. Be sure to explain the significance of the person or term.
Old Northwest, Old Southwest
Fad Products
Items that become extremely popular in a short period of time but lose their appeal just as quickly.
Competitive Advantage
A favorable position a business holds over its competitors, often achieved by offering superior quality, lower costs, or unique features.
Late Majority
A category of consumers that rely on others for information, buying a good or service because others have already done so.
Customer Service
The support and assistance provided by a company to those who buy or use its products or services.
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