A Company Has Purchased New Software Which Will Allow Its

question 75

Multiple Choice

A company has purchased new software which will allow its employees to extend the electronic support capabilities and parts­ordering efficiencies the company offers its customers. The company's improved____________ should lead to improved employee satisfaction.

• A) service capability
• B) lean manufacturing
• C) service benchmarking
• D) service empowerment
• E) customer empathy

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Definitions:

Omnivores

Organisms that consume both plant and animal matter as part of their diet.

Carnivores

Animals that feed on other animals.

Biogeochemical Cycle

Circulating pathway of elements, such as carbon and nitrogen, involving exchange pools, storage areas, and biotic communities.

Sedimentary

Describing rocks formed by the accumulation or deposition of mineral or organic particles at the Earth's surface, including processes of compaction and cementation.