The Initial Contact Between a Case Manager and an Individual

question 1

Multiple Choice

The initial contact between a case manager and an individual who is seeking services is a time when: ​

• A)the case manager begins to develop a plan of service for the individual.
• B)the case manager makes arrangements for services needed by the individual.
• C)the case manager gathers basic information and gets to know the individual to establish eligibility and evaluate need for services.
• D)the case manager provides a therapeutic intervention to meet the needs of the individual.

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Definitions:

Self-efficacy

Refers to an individual's belief in their capacity to execute behaviors necessary to produce specific performance attainments.

Task-specific

This term refers to skills, abilities, or strategies that are particularly relevant to, and used for, accomplishing a specific task.

Self-efficacy

An individual's belief in their own capacity to execute behaviors necessary to produce specific performance attainments.

Task-specific

relates to skills, abilities, or knowledge that is directly relevant to the performance of a particular job or task.