Maria Works as a Case Manager for the Department of Human

question 18

Multiple Choice

Maria works as a case manager for the Department of Human Services. In her work, she will often carry a caseload of over fifty clients. At times, she will provide counseling for her clients, but, more frequently, clients will receive counseling services from other professionals. Most of her clients have multiple needs, and Maria works with other professionals to identify her clients' most urgent problems and to develop a plan for gaining access to needed services. She will also follow up with her clients in order to monitor the quality of services.
In this example, the Department of Human Services is most likely using: ​

• A)a managed care approach.
• B)interdisciplinary teams.
• C)crisis response prioritization.
• D)none of the above.

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Definitions:

Sociohistorical Context

The background of social and historical influences on a person's behavior, attitudes, and opportunities.

Experience

The process of gaining knowledge or skill from doing, seeing, or feeling things, often interpreted through a personal lens.

Empirical

Pertaining to knowledge or information gained by observation, experience, or experiments rather than through theory or pure logic.

French Impressionists

French Impressionists were a group of 19th-century artists who sought to capture fleeting moments and the effects of light using bold colors and innovative brushwork.