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When Working with Managed-Care Organizations, Case Managers May Serve Their

question 18

Multiple Choice

When working with managed-care organizations, case managers may serve their clients more effectively by adhering to which of the following guidelines?

I.Write clear, well-documented treatment plans
II.Encourage clients to use a fee-for-service plan
III.Help clients understand the managed-care system
IV.Make treatment decisions on behalf of the client


Definitions:

Social Readjustment Rating Scale

A scale that measures the stress level of individuals by assigning numerical values to the amount of life change they experience.

Stress

A psychological and physical response to challenges or demands.

PTSD

Post-Traumatic Stress Disorder, a mental health condition triggered by experiencing or witnessing a terrifying event, characterized by flashbacks, nightmares, and severe anxiety.

Lazarus

Refers to Richard Lazarus, a psychologist known for his work on stress and cognitive appraisal.

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