When Faced with an Ethical Dilemma, the Case Manager May

question 17

Multiple Choice

When faced with an ethical dilemma, the case manager may be able to petition for an exception to a rule. This is beneficial because:

• A)it helps co-workers and administrators recognize the personal commitment of the case manager to his or her clients.
• B)it helps those who make the rules see that rapid enforcement may violate the reason for which the rule was made.
• C)it helps the client by demonstrating the case manager's willingness to meet his or her needs.
• D)it helps the case manager's supervisor, because he or she will not be forced to make a decision or be held accountable.

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Definitions:

Wrong

Incorrect or false; not in accordance with established facts, truth, or morality.

Knowledge

Information, understanding, or skill that one gains through education, experience, or training.

Skills

Acquired abilities or expertise in specific activities, often developed through practice and education.

Abilities

The physical and mental capacities that enable an individual to perform tasks or engage in activities.