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Becky Has Just Been Hired as a Case Manager for the Department

question 18

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Becky has just been hired as a case manager for the Department of Children's Services. During her first two weeks of work, Becky has felt overwhelmed and has been behind in her paperwork. She is surprised by the large number of clients that she has been assigned, and is not able to complete all of the necessary forms for each client without taking some of her work home with her.
Becky is frustrated, and her supervisor, Louis, recognizes her frustration. Louis asks Becky to come to his office for a meeting, and Becky is able to describe her frustrations to Louis. Because Louis has been working for the agency for 15 years, he immediately recognizes the source of Becky's frustration, and reassures her that all she needs is a time-management system.
Which of the following would be a logical final step in developing an effective time-management system? ​


Definitions:

Fixed-Interval

In the context of psychology, a schedule of reinforcement where rewards are given after a specific, constant amount of time has passed.

Stimulus Generalization

The tendency for a conditioned response to be triggered by stimuli similar to the original conditioning stimulus.

Look-Alike Packaging

Packaging designed to mimic the appearance of a popular brand's product, often to confuse consumers or to leverage the brand's identity.

Masked Branding

Masked branding is a strategy where a company's products are marketed without clear association with the parent brand, often to appeal to a different market segment or to test new markets.

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