Sara Works in the IT Department for a Large Retail

question 9

Multiple Choice

Sara works in the IT department for a large retail store. She has been testing a theory about why an error message keeps popping up on a coworker's computer when he tries to start Windows. She has hit a wall and doesn't know where to look next. Sara feels very frustrated with the problem.
What should Sara do to help work out the solution?

• A) Write down everything.
• B) Divide and conquer.
• C) Don't assume the worst.
• D) Take a break and come back later.

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Definitions:

Benchmark

A standard or point of reference against which things may be compared or assessed, often used in performance analysis.

Evaluate Performance

The process of assessing the efficiency, effectiveness, and productivity of individuals, groups, or systems.

Resource Driver

A factor that influences the consumption of resources in the production of goods or services, used for more accurate allocation of costs in activity-based costing.

Cost Estimate

An approximation of the expected cost to complete a project, task, or transaction, based on available information.