You Are Troubleshooting a Mobile Device That Will Not Pair

question 45

Multiple Choice

You are troubleshooting a mobile device that will not pair with a Bluetooth headset. The device was functioning properly with the headset until a recent corporate-wide OS update. No other mobile devices in the organization are exhibiting this issue with Bluetooth headsets.
Which of the following is the first step you will take to resolve this issue?

• A) Reset the network settings in the mobile device Settings app.
• B) Replace the Bluetooth headset with a new pair.
• C) Update the radio firmware in the mobile device.
• D) Forget all Wi-Fi networks on the mobile device.

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Definitions:

Cortex

The outer layer of an organ or structure, such as the cerebral cortex of the brain, which is involved in various high-level functions including memory, attention, perception, awareness, thought, language, and consciousness.

Photosynthetic Stem

Stems that are capable of photosynthesis, allowing plants to produce food in places other than their leaves.

Succulent Plants

Plants adapted to arid environments, characterized by thick, fleshy leaves or stems that store water.

Cladodes

Photosynthetic stems found in some plants that resemble leaves, functioning in photosynthesis and sometimes water storage.