A Technician Is Troubleshooting a Printer Connected to a Computer

question 4

Multiple Choice

A technician is troubleshooting a printer connected to a computer via USB. The printer will print using the controls at the printer but fails to print from the computer.
Which of the following steps should be taken next?

• A) Check for low memory errors on the printer.
• B) Make sure printing paper is installed.
• C) Verify the printer is powered on.
• D) Verify the USB cable is attached.

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Definitions:

Quality Improvement

The ongoing process of identifying, assessing, and implementing strategies to enhance the efficacy, efficiency, and safety of healthcare services or operations.

Healthcare Team

A group of professionals from various disciplines working collaboratively to provide comprehensive care to patients.

Proficient

Having a high degree of competence or expertise in a particular area or skill.

Medical-Surgical Floor

A hospital unit specializing in caring for patients who require medical treatment or surgery but do not need critical care.