What Is Resistance

question 20

Short Answer

What is resistance?

Recognize the ethical considerations in emphasizing positive messages.

Identify sentence structures and formats that enhance the positive impact of business messages.

Acknowledge the role of conversational language in building goodwill in business communication.

Know techniques to enhance courtesy in business messages.

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Definitions:

Refundable Deposits

Deposits made that can be returned to the depositor under certain conditions.

Cumulative Preferred Stock

A type of preferred stock that accrues dividends if they are not paid as scheduled, with these unpaid dividends to be paid out before common shareholders can receive dividends.

Unearned Interest

Interest that has been collected on a loan by the lender but not yet earned, often because the loan may be paid off early.

Estimated Property Taxes

An approximation of the property taxes due on real estate, often used for budgeting or accounting purposes before the actual tax bill is received.