Critical Thinking Questions Case 7-2

question 22

Multiple Choice

Critical Thinking Questions Case 7-2
One of your tasks, as the assistant to the director of IT operations, is to fill in when one of the Help Desk employees is out of the office. Today, you are answering Help Desk calls from 8:00 a.m. until noon. Your first call is from Dave, the new administrative assistant to the president of the company. Dave is learning to use Publisher 2013 and has questions about tab stops and indent markers.
Dave's first question: What is the downward-pointing pentagon on the horizontal ruler?

• A) A tab stop marker, which is used to display the location of a tab stop.
• B) A first-line indent marker, which is used to indicate the position at which paragraphs begin.
• C) An object margin, which indicates the area outside or inside the object margin.
• D) A tab selector, which displays the current alignment setting.

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Definitions:

Situational Cues

Environmental signals that can affect an individual's behavior or perception in a given context.

Interpersonal Communication

The process of exchanging information, feelings, and meanings through verbal and non-verbal messages face-to-face between two or more people.

Nonverbal Behavior

Communication without the use of spoken language, including gestures, facial expressions, body language, and other physical cues.

Situational Cues

Environmental indicators or signals that provide context or influence individuals' perceptions and behaviors in a given situation.