Critical Thinking Questions Case 7-2

question 22

Multiple Choice

Critical Thinking Questions Case 7-2
One of your tasks, as the assistant to the director of IT operations, is to fill in when one of the Help Desk employees is out of the office. Today, you are answering Help Desk calls from 8:00 a.m. until noon. Your first call is from Dave, the new administrative assistant to the president of the company. Dave is learning to use Publisher 2013 and has questions about tab stops and indent markers.
Dave's first question: What is the downward-pointing pentagon on the horizontal ruler?

• A) A tab stop marker, which is used to display the location of a tab stop.
• B) A first-line indent marker, which is used to indicate the position at which paragraphs begin.
• C) An object margin, which indicates the area outside or inside the object margin.
• D) A tab selector, which displays the current alignment setting.

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Definitions:

Stereotyping

The act of making generalized assumptions or beliefs about the characteristics of all members of a group based on simplified or standardized conceptions.

Defensive Attribution

The tendency to blame victims for their misfortune, so that one feels less likely to be victimized in a similar way.

News Account

A report or description of recent events or facts, provided by the media or a personal observation.

Outgroup Homogeneity Effect

The perception that members of an out-group are more similar to each other than they actually are, often contrasted with the in-group.